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caninecooler 24x36 | | In Stock | | Availability:
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| $95.99 | |
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| $73.95 | |
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| $22.04 (23%)
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| | Product Details | | Product Weight: | 4.0 pounds | | Package Length: | 0.0 inches | | Package Width: | 0.0 inches | | Package Height: | 0.0 inches | | Package Weight: | 4.0 pounds | | Average Customer Rating: |  based on 22 reviews |
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| | Customer Reviews | Average Customer Review: ( 22 customer reviews )
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Most Helpful Customer Reviews
25 of 26 found the following review helpful:
 My dogs love their two beds, but the quality is pathetic Nov 05, 2006
By SammyMom
I've had at least ten of these cooler beds (honestly, I've lost count) -- NINE of them have leaked and I've had to trash each one of them.
Each time, the seams failed and water leaked out all over the place -- my dogs did not claw them or chew on them or damage them in any way. At first, the company was very responsive and very good about replacing them at no charge, including no shipping -- otherwise, I certainly wouldn't have kept getting more of them, no matter how much my two Samoyeds loved them. At first I thought it must have been something I was doing wrong with using and maintaining the beds, but then I found reviews by other purchasers and I know now that it's simply a defective product.
I got the same explanation from the company that some other reviewers got -- that the seams had failed and started leaking because I moved the beds around too much. I knew that wasn't the cause: one was always in an oversized crate and never moved; the other was always on carpet, and I only slid that one out of the way when I vacuumed (I never folded it; I never picked it up). Then they said I must have stepped on it myself too much, which I know I didn't --after the third or fourth replacement, I treated them with kid gloves, and in spite of that, they still broke and leaked (and there is no way you can repair them yourself and make them water-tight again). Besides, on the company's website, they showed a full-sized pickup truck driving over one. Even if I did walk all over it (which, according to the instructions, you HAVE to do to "activate" the foam core), I certainly don't weigh as much as a full-sized pickup.
I also tried not putting as much water in them, hoping that maybe less water pressure from the inside when a dog was lying on it would put less stress on the seams. The instructions list two amounts of water to install -- a standard quantity for filling for beds that are going to remain in one place, and a lesser quantity of water for beds that are going to be moved from place to place (I assume if you're going to travel with them). That didn't work either. For my most recent beds, I've even put in less water than the smaller suggested amount. That didn't work either.
Around the time I filed a replacement claim for Bed #8 (yes, it was getting beyond frustrating by this time, but my dogs really love these beds and the company was still replacing defective beds at no charge), the company told me they'd changed their technology on how the seams were manufactured, but the latest one that failed (just this evening, as a matter of fact) was one of the newer ones. Now that they've changed their replacement policy and raised the prices, I'm not even going to try to replace the latest one that broke. I give up. And I'm sure it's only a matter of time before my last surviving one fails, too. Good riddance.
The sad thing is, it's a great product for as long as it lasts, but it certainly doesn't last long enough to get your money's worth. Both my dogs love them, and I'm not sure how they're going to adjust to not having them anymore. I think the company needs to take them off the market until they can manufacture a reliable product. This is absurd.
16 of 16 found the following review helpful:
 Canine Cooler Mat Sep 08, 2005
By A. Kimura
"radar24"
I highly recommend this product, especially if you live in hot/humid weather. Our dog sleeps on it every night and since using it, her elbow callouses have disappeared. She used to sleep in the tile or wood floor to keep cool but now sleeps only on the Canine Cooler mat.
The initial set-up - filling it with water and removing the excess air seemed a bit complicated at first but it was actually fairly easy.
Every dog should have one of these...highly recommended!
15 of 15 found the following review helpful:
Good until both mats split Dec 11, 2005
By A Davis
I live in the desert and my dogs needed an escape from the heat, even indoors. I bought two pads at a great price, and the dogs loved them. They would lie on them all the time, and they seemed to help them cool off. However, after only two months, both mats split in similar places near the seams. It certainly seems like a design defect. I was immensely disappointed, and not interested in shipping them back for the warranty as the cost to ship was not worth it. Would have been happy if they had actually survived more than two months (I also had the pad that was actually rated for more than my dogs' weight.)
On a good note, the Amazon associated store did a great job in getting them out to me in only two days when I paid for standard shiping.
7 of 7 found the following review helpful:
Canine Cooler doesn't last. Poor seam manufacturing. Jul 03, 2006
By Andrew Kalter
It works and our dog loved it but it kept failing on the seams. Customer service kept replacing it until two years were up and then they said the poor quality was our problem since they supplied new ones to cover the two year warranty. We patched the seam and then the other seam failed a few months later on the other side of our final replacement. We replaced it with a K&H COOL BED II. With such a poorly made product I don't know how the Canine cooler company will survive?
6 of 6 found the following review helpful:
OK, but No Magic Here Aug 07, 2006
By T. Schluender
"TJS"
I rated it 3 stars, because it is cooler than say vinyl flooring, but it doesn't offer that much relief. If you want to get an idea of what it's like, put a piece of 1 inch foam in a zip lock bag and saturate the foam with water. Close the bag and lay it on the floor. That's basically what the bed is. It is cooler than other surfaces, but my dogs gave it a mediocre response. They would rather lay on the tile or laminate floor.
I would shop around. I got mine out-of-season on clearance at a pet store chain.
See all 22 customer reviews on Amazon.com
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